Additional Photographs

We realize that you may need additional photographs that do not appear on the site. Please reach out via the form on the Contact page and let us know what you need to see – we’ll get you photographs within 24 hours.

Payment Policy

Payments may be made by credit card (processed via Stripe), Paypal, wire transfer, bank check, certified check or money order. Local orders may be paid by cash.

Shipping and Delivery Policy

All guitars or amps will ship within three days of finalizing the order processing. Credit card authorization and verification must be received before processing. The buyer is responsible for shipping and insurance charges. We generally ship instruments UPS ground, fully insured. Shipping costs vary depending on weight, size and insured value. We may recommend that you ship a high value or particularly fragile instrument 2 day or overnight. Please contact us at 831.335.3800 for options and shipping quotes. If the item is purchased through PayPal we will only ship to a confirmed address. We will not ship to a third-party address and cannot ship to PO boxes.

All guitars are thoroughly inspected before they are shipped and carefully packed. If the instrument arrives broken, take photos and immediately call the carrier for damage inspection. Do not return an instrument that has been damaged before it has been inspected.

All parts, accessories and pickups generally ship within two days. There is no charge for shipping.

Sales Tax

Out of state orders will not be charged sales tax. Sales within California are charged 9.25% sales tax.

Layaway and Hold Policies

A 25% non-refundable deposit will hold a guitar or amp for 30 days. All layaway sales are final – no returns or refunds. If you place a hold on an instrument it is withdrawn from the market and no subsequent offer will break the hold once it has been reserved. We expect that a hold request is a commitment to purchase. Hold requests that are canceled before shipment are assessed a cancellation fee of $150.

Return Policy

We provide a 48 hour approval period during which any guitar may be inspected by a qualified third party to validate authenticity. You may return the instrument or other item if you are not satisfied for any reason for a full refund minus the original shipping cost and credit card or PayPal fees. The buyer is responsible for all return shipping costs and the original shipping cost will not be refunded. Items must be returned in the original shipping container using the original packing material with no signs of use. Buyer must contact us within 48 hours of receiving the item to obtain a return authorization. The item must be returned within seven (7) days. Plastic parts may be returned within 48 hours, refunds minus credit card or PayPal fees. Electronics, including pickups are not returnable. 

Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the Legacy Guitars website. The only personal information we collect is name, street and email address, telephone number and credit card information if applicable. We use the personal information collected from you to process sales and shipping of our products. Such personal information as we collect is not used for any other purpose and is not shared. We do not sell, rent or lease your personal information to third parties. The Legacy Guitars website is protected through a Secure Socket Layer to prevent unauthorized access and safeguard your private information. If you have questions or concerns about our Privacy Policy, please call us at 831.335.3800 or email

Other Policies

All prices are subject to change and all merchandise is subject to prior sale whether or not it still appears on the website. We are not responsible for typographical errors. Any claim regarding shipping damage or loss are the sole responsibility of the purchaser.